Made to Order
Our merchandise is made to order and fulfilled through Printify’s production partners.
Shipping
Production and shipping times vary by item and destination. Production time is separate from shipping time, and items in the same order may arrive in separate packages.
For questions about your order, contact accounting@borrachospirits.com with your order number.
Damaged or Incorrect Items
If your item arrives damaged, has a manufacturing defect, or is different from what you ordered, email accounting@borrachospirits.com as soon as possible. Include your order number, a description of the problem, and clear photos.
Printify requires eligible issues to be reported within 30 days of delivery, so please contact us promptly to allow time for processing. We’ll review the issue and arrange a replacement or refund when eligible.
Please contact us before sending any item back.
Returns & Exchanges
Because merchandise is made to order, we do not accept returns or exchanges for a change of mind or for selecting the wrong size or color. Please review product descriptions and size charts before ordering.
Tequila Purchases
Our website sells merchandise only. For tequila purchased from a retailer, contact that retailer about its return policy.
